retailCRM and Ringostat integration allows to:
Automate workflow.
retailCRM is a specialized eCommerce management system. When receiving a phone call from client, deals, tasks, and contacts are automatically created. Also, call tracking transfers to CRM detailed call data such as a phone number of the client, call recording etc. It allows to reduce the manual efforts and minimize errors.
Track sales department.
CRM displays entire communication history between sales rep and client by each order. Listen to call recordings to understand how call operators communicate with buyers. Analyze the reasons for lost deals. Evaluate the number of missed calls and set up notifications about them. It allows to increase service quality.
Find out what advertising generates phone calls.
Call tracking transfers detailed info about advertising sources of calls to CRM. By comparing data on closed deals, you can see how well your marketing efforts are (or aren’t) paying off.
