AI-Driven Call Recommendations

Enhance productivity and improve customer communication with AI-powered recommendations.

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made in ukraine
Українська платформа колтрекінгу, телефонії та наскрізної аналітики Ringostat
High-quality communication

Be aware of the actions to take after a conversation with customers to address all their needs and improve your interaction.

Sales boost

Get valuable guidance on the steps needed to finalize the deal promptly.

Effortless supervision and training

Review all customer agreements quickly and build employee training programmes based on AI recommendations.

Focus on what matters

Never miss important information again. Always keep track of follow-up actions and commitments to clients.

Features

Expedite sales and raise customer satisfaction levels

Ringostat's artificial intelligence analyzes the context of customer phone calls and provides managers with actionable next steps. These steps can include calling back in a few days, sending an invoice, or sharing a product benefits presentation. Since a department manager can't make such recommendations after every call, it's best to let AI handle it.

Features

Gain detailed control over your employees' performance, ensuring everything is noticed

Managers can quickly review the next employee's actions for each conversation, overseeing the entire deal journey until its closing, empowered by complete knowledge of customer agreements and AI-recommended actions.

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Meets Requirements
9.8
Ease of Admin
9.8
Quality of Support
9.8
Product Direction (% positive)
10
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FAQ

Do you have any questions? Take a look below

If you do not find the answer to your question, please contact us

What is AI-driven call recommendation?

faq

AI-driven call Recommendations is an artificial intelligence solution that analyses the content of a call and makes recommendations for the next steps, helping agents improve communication efficiency and salespeople close sales.

How do AI-driven call recommendations improve the customer experience?

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The AI-powered solution understands the call's content and gives managers practical advice on continuing to communicate and collaborate. For example, prepare and send documents, schedule a meeting, transfer a request to the appropriate department, etc. AI recommendations help to quickly resolve customer issues and provide the necessary support, which helps to build trust and loyalty.

Which departments and agents can benefit from AI-driven call recommendations?

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Artificial intelligence will be instrumental in the work of departments that handle phone calls, such as call centers, hotline staff, sales and technical support departments, etc.

Which industries can profit from AI-Driven Call Recommendations?

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Legal and consulting offices, medical institutions, car dealerships, real estate agencies, and other businesses in Ukraine that require efficient interaction and impeccable phone service will appreciate AI recommendations that will help managers provide timely and high-quality support to customers.

What are the benefits of using AI-Driven Call Recommendations?

faq

What are AI Recommendations?

AI Recommendations is an AI-powered tool that analyzes conversations and provides automated suggestions for customer service improvement.

This tool will be useful for strengthening sales departments, technical support teams, and call centers. With the advice provided by AI during or after each call, companies can improve the efficiency of their managers' interactions with customers and counterparties.

How do AI Recommendations work?

The AI Recommendations technology is based on speech recognition and instant content analysis of conversations. After a phone call is completed, the AI generates recommendations to improve customer interactions, such as suggesting ways to solve the client's issue or advising on how to guide a potential customer closer to making a deal.

Key features of AI Recommendations

This AI-based tool relieves sales and technical support managers from the manual work of processing calls, such as listening to recordings, reviewing them, and giving feedback to employees. All these actions are performed by artificial intelligence — AI Recommendations from the Ringostat platform.

Integration with other Ringostat products

All products of the Ringostat platform can function as a unified, integrated system, enhancing the efficiency of call handling.

The implementation of AI Recommendations in IP telephony will allow the AI to analyze calls in real time, providing managers with useful tips during the conversation. By connecting the Call Tracking service, reports will also include data on the advertising source of each call.

Benefits of AI Recommendations for businesses

  1. Improved customer interaction efficiency. After each phone call, the employee will have a clear action plan, such as sending a presentation or issuing an invoice, allowing them to achieve desired results with less effort.
  2. Enhanced service quality. Managers won't need to spend time listening to and analyzing all calls or drawing conclusions themselves. Artificial intelligence helps simplify the process of monitoring communication quality, training managers, and improving service levels.
  3. Increased sales. By analyzing conversation content, the AI will provide sales managers with clear advice on how to close deals faster. Following AI recommendations, managers will sell more and in less time.

Support and service

During the implementation, setup, and usage of the AI Recommendations solution, Ringostat provides full technical support to businesses.