For messages
For sales and upselling
For calls
Intelligent assistant for a sales rep.
Communicate with customers where it is convenient for them. Receive valuable insights and increase the average check size.
Communicate with customers where it is convenient for them. Receive valuable insights and increase the average check size.
Ringostat Smart Phone —
the extension for Google Chrome
The maximum information on the customer even before answering his call. Increase conversion to sales due to the valuable insights about customers.
Ringostat Insider
The multi widget allows chatting with customers in a messenger that is comfy for them. Instantly react to the new messages and handle communication in one window.
"Intelligent" in-browser phone with quick access to the CRM. Make calls in one click from any browser page and cloud CRM system.
Ringostat Messenger
Ringostat Smart Phone
Use the browser extension that includes:
One product — all communication channels
Don't wait until the customer decides to call you. Be the first one to call the most interested customers. In other words, the ones who have called you and are online at the moment. This will wow them and increase the probability of a closed deal.
An opportunity to offer customers exactly what they need and do so on time
Get the maximum information on a customer even before answering his call. The browser extension will show how often a user visits your website, pages that he viewed, and request that brought him.
Valuable insights on the customer for sales or upselling
Accept and make calls in one click from any browser page or cloud CRM system. Don't waste your time to copy numbers and data to the CRM — everything will be done automatically.
Time-saving and simplifying of sales rep's workflow
Immediately respond to requests due to the push-notifications on the inbound call or message. Stay on top of the number of requests that wait for your reply and process them one by one.
Increase of the website conversion, service quality, and customers' loyalty
Go to the deal or contact in one click if a current customer calls you. Call a buyer by his name — at the moment of the request, Ringostat Smart Phone will automatically bring it from the CRM.
One-click access to the CRM system data
Create a single point for all inbound requests. Chat with customers in a messenger that is convenient for them. Meanwhile, Ringostat Smart Phone will bring everything together in one window.
All communication with customers in a single window
It is critically crucial in work with clients to instantly reply to their requests, predict the needs, and find a way to close them.
Tasks that Ringostat Smart Phone plugin solves
The communication with customers has never been so easy
Insights on customers to increase the average check size and boost sales
Going to the CRM system in 1 click
Communication in messengers
Sending SMS directly from the extension
Push-notifications during the inbound call
Making calls in 1 click from any browser page
Accepting, making, and transferring calls
Ringostat Smart Phone opportunities to simplify sales rep's workflow
Customer's name displayed at the moment of a call
For calls
Intelligent in-browser phone for a sales department.
An intuitive extension for Google Chrome, which is easier and more convenient to use than a phone.
An intuitive extension for Google Chrome, which is easier and more convenient to use than a phone.
Ringostat Smart Phone
Click on the phone number on any website or CRM system, and Ringostat Smart Phone will instantly make a call.
Making calls in 1 click
Go to a deal or contact in one click, if the current customer calls. You can use the extension to open these CRM sections in one click.
Comfy work with the CRM system
Process calls and messages in a single interface and do not switch between different windows. The widget fits comfortably on the screen and doesn't close the workplace.
Work in one window
Top 3 features of Ringostat Smart Phone
Quick access to the call log
Access to the last 20 calls. Make calls by clicking on a number right from the call log. Save time and promptly process missed requests.
Holding and comfy transfer of the call
Simply make a call transfer to another employee: on a web phone or smartphone. Put the call on hold or turn off the microphone if you need to clarify something with a colleague.
There is no need to copy the phone number and paste it into the dialer. Simply click on the number specified on the page of any website.
Making calls in one click from the browser
Functional capacity of Ringostat Smart Phone
Integrate Ringostat Smart Phone with popular messengers and your CRM system to get even more opportunities. Process calls and messages from different messengers in a single window. Discover who has called you even before answering the call, and go to the contact or deal in the CRM right during the conversation.
Integrations with messengers and CRM systems
For messages
Process requests from different messengers in a single interface.
Communicate with customers where it is convenient for them.
Communicate with customers where it is convenient for them.
Ringostat Messenger
Summary analytics about the user
Get information on the source that brought a customer to the website, how often he visits the website, and pages that he viewed. Use this data to increase the probability of a closed deal and to make upselling.
Customer's name at the moment of the inbound request and conversation log
Instantly call a customer by his name — the one that he used to register in the messenger will be displayed. Check the conversation log to see previous messages with the customer.
There is no more need to constantly switch between different messengers. No need to have them opened as well to process all requests and do not miss something. You will see all messages in the same window.
Messages from different messengers in a single window
Functional capacity of Ringostat Messenger
And you can process them one by one, so there is no need to switch between different messengers.
You will see all messages in a single interface
And they can text to the messenger that is convinient for them — via the widget on the website or directly from the Facebook page.
Users will see a widget on your website
At this point, Ringostat Smart Phone integrates with Viber, Telegram, and Facebook Messenger.
Connect available messengers
How the Ringostat Messenger integration works
Don't miss requests from customers and instantly process them, you will see a notification on the inbound message even if browser and messengers are minimized.
You will always see the number of requests that are waiting for your answer.
Process messages one by one. A sales rep doesn't see the content of a message before he starts working with a dialog. That's why he processes them one by one and doesn't select the easiest requests.
You will always see the number of requests that are waiting for your answer.
Process messages one by one. A sales rep doesn't see the content of a message before he starts working with a dialog. That's why he processes them one by one and doesn't select the easiest requests.
Message queue and unique logic of dialogs distribution
Queue of messages and dialogs
Virtual analytical assistant of a sales rep.
Discover the maximum information on the customer even before answering his call and increase the chances to close a deal.
Discover the maximum information on the customer even before answering his call and increase the chances to close a deal.
Ringostat Insider
For sales and upselling
For analytics
You can see customers who have called you before and they are online on the website. Don't wait for the customer to call you. Be the first one to make a call at the most appropriate moment.
Be proactive — call your customers at the right time
Offer a customer exactly what he needs here and now. Meanwhile, Ringostat Insider will show pages that a customer has viewed. This will help you to discover his needs.
Increase customers loyalty
Discover the ad and keyword that brought a customer, find out how often he visit the website, and pages that he views. All this information is available before answering the call.
Get valuable insights on a customer
Three ways to boost sales with Ringostat Insider
Advertising source, geo data and website navigation
Get the information on the ad that brought a customer up to the keyword.
Quickly evaluate who calls you and how often he visits your website.
Summary analytics about the caller
Functional capacity of Ringostat Insider
Identified customers online on the website
Call the most interested customers — the ones who are now on your website.
Additionally connect other Ringostat products. Thus, you will get the maximum effect by working in a single ecosystem.
Another benefit is that by connecting several products at once, you can save money.
Another benefit is that by connecting several products at once, you can save money.
Get the maximum out of Ringostat
Client stories
Valentin Chaban
Business Development Manager Netpeak Software
"I have been using Ringostat Smart Phone for over a year now to make calls to potential customers and existing users. I use it when I look for contacts on websites or on social networks. Thus, Ringostat Smart Phone is very convenient for me in many ways".
Aleksey Mospan
Head of product,
Wareteka
Wareteka
"Our company is a marketplace for the B2B market, so it is crucial for us to be constantly in touch with our customers.
Ringostat Smart Phone has a functionally developed UX / UI design, which is understandable even for a newbie in the company. This extension has no analogs".
Ringostat Smart Phone has a functionally developed UX / UI design, which is understandable even for a newbie in the company. This extension has no analogs".
Taras Gorbatyuk
Digital marketing specialist Mebelvdom.ua & Zakroot.com
"Conveniently, the extension allows you to call a client by clicking on the phone number in CRM or email signature. Ringostat Insider is a very cool thing that shows the information on a customer at the moment of the call. If there is an integration with the CRM, then you can go directly to the deal and contact in CRM".
FAQ
1. What Ringostat Smart Phone?
Ringostat Smart Phone is an extension for the Google Chrome browser that allows you to communicate with customers as comfortably as possible and create a single entry point for all incoming leads. In fact, it is a "smart" virtual assistant for a sales manager, which allows you to:
1. Accept and make calls directly in the browser.
2. Make calls from any browser page or deal card in the CRM.
3. Comfy calls processing: put on hold, turn off the microphone, and make attended and blind call transfer.
4. In one click, go to contact or deal card in the CRM.
5. Send SMS right from the browser — during the conversation or just after it.
6. Valuable insights on a calling customer: what is the key request that brought him, how often he visits your site, which pages he has viewed, etc.
While marketers and business owners are racking their brains about their potential buyers, Ringostat Smart Phone shows it in real-time. Knowing what kind of customer is calling and what he wants - you are more likely to be able to close the deal.
1. Accept and make calls directly in the browser.
2. Make calls from any browser page or deal card in the CRM.
3. Comfy calls processing: put on hold, turn off the microphone, and make attended and blind call transfer.
4. In one click, go to contact or deal card in the CRM.
5. Send SMS right from the browser — during the conversation or just after it.
6. Valuable insights on a calling customer: what is the key request that brought him, how often he visits your site, which pages he has viewed, etc.
While marketers and business owners are racking their brains about their potential buyers, Ringostat Smart Phone shows it in real-time. Knowing what kind of customer is calling and what he wants - you are more likely to be able to close the deal.
2. Who needs Ringostat Smart Phone and what tasks does it solve?
Ringostat Smart Phone is needed for all companies whose clients call or write in messengers. The extension allows you to significantly simplify such communication and make it more comfortable. It is much more convenient and faster to process all incoming calls in a single window, without switching between the program for calls and all corporate messengers. Besides, Ringostat Smart Phone allows you to solve many other tasks to improve the efficiency of the sales department:
1. Save time and optimize processes;
2. Increase the likelihood of a sale and the average check;
3. Increase and maintain a high level of customer loyalty;
4. Significantly reduce the number of missed calls and response time.
Read more about what tasks and how exactly Ringostat Smart Phone solves in an article on our blog.
1. Save time and optimize processes;
2. Increase the likelihood of a sale and the average check;
3. Increase and maintain a high level of customer loyalty;
4. Significantly reduce the number of missed calls and response time.
Read more about what tasks and how exactly Ringostat Smart Phone solves in an article on our blog.
3. Why do you need to integrate Ringostat Smart Phone and CRM system?
Integration with a CRM system opens up many additional opportunities for comfortable work and saving time. Even before answering the call, you will see who is calling you and will be able to call the client immediately by name. You can also go to a contact or deal in CRM with one click, right during the call. You don't need to open CRM and waste time looking for the right deal to refresh your memory or add new information.
4. How Ringostat Messenger works?
Ringostat Messenger is a multi widget for a website that allows customers to write to you in a messenger that is convenient for them, and you can see it all in a single window. Everything works very simply:
1. You connect the messengers you need to Ringostat Messenger (now Viber, Telegram and Facebook Messenger are available for connection)
2. They will be displayed on your website in the messenger selection widget. Everything connects very easily in a few minutes;
3. The client sees a multi widget on your website, chooses a convenient messenger for himself, and writes to you through it;
4. You can see all such messages in a single window of Ringostat Smart Phone.
1. You connect the messengers you need to Ringostat Messenger (now Viber, Telegram and Facebook Messenger are available for connection)
2. They will be displayed on your website in the messenger selection widget. Everything connects very easily in a few minutes;
3. The client sees a multi widget on your website, chooses a convenient messenger for himself, and writes to you through it;
4. You can see all such messages in a single window of Ringostat Smart Phone.
5. Will the manager receive a message if the client writes directly through the messenger or the company's page on the social network?
Of course. The client does not have to go to your site to write you a message - he can do it directly through the messenger or a page on the social network. The manager will see all messages in the Ringostat Smart Phone interface.
6. How are incoming messages distributed between different managers?
All messages are displayed in the extension in the order they are received. At the same time, the manager does not see the message itself until he takes it to work. Thus, managers will process messages in the order of the queue, without choosing more "convenient" or beneficial for themselves.
7. What if the client calls or writes, and the manager minimizes the browser with the Ringostat Smart Phone or the messenger is closed?
It's okay, Ringostat Smart Phone is designed so that managers no longer need to keep their instant messengers and calling software open all the time, checking to see if someone has written. Upon an incoming call, the manager will receive a notification, even if the messengers are closed and the browser is minimized.
8. How can I use Ringostat Insider data?
Ringostat Insider data will help the manager to understand who is calling and why even before answering the call. The manager will see which ad the client came from and for which keyword, how often he visiting the website, and which pages he viewed. This will allow you to better understand the client's need to satisfy it and make a sale, as well as make a competent upsell.
For example, a customer turns to an electronics store for advice on choosing a mobile phone. The manager sees which models the client has already looked at on the website and notices that he also viewed pages with headphones. Thus, the manager already knows which models and in which price segment the user is interested. And he can also mention in a conversation about the headphones that the client was looking at and offer favorable conditions for their purchase.
For example, a customer turns to an electronics store for advice on choosing a mobile phone. The manager sees which models the client has already looked at on the website and notices that he also viewed pages with headphones. Thus, the manager already knows which models and in which price segment the user is interested. And he can also mention in a conversation about the headphones that the client was looking at and offer favorable conditions for their purchase.
9. Does the cost of Ringostat Smart Phone depend on the number of users?
The basic cost of Ringostat Smart Phone includes 3 workplaces. If you have more managers who will work with the extension, then each job in excess of the basic one is paid additionally.
10. There was no answer to my question?
We are sorry, but it also happens :( Send your question to any of the chats on the right, and our specialist will answer it as soon as possible.
* The price is for a one-time license purchase for 360 days. While paying for a shorter period, the price must be recalculated and it will differ from the previous one. The final cost of the license will depend on the custom settings of the project.
