Security of communication with the Ringostat platform

A business communication platform certified to ISO/IEC 27001:2022

Use all the features of Ringostat with confidence, knowing your information is protected to the highest standards.

Systematic protection of customer data

Ringostat ensures comprehensive protection of customer data within the platform — from call recordings to marketing analytics. The confidentiality of your sensitive information is our top priority at every stage of processing.

Regular security audits

Data security is a continuous process of monitoring, control, and improvement. To ensure the stability of this process, we undergo annual audits that certify our compliance with the highest standards of information security.

Operational stability

Ringostat follows clear procedures in emergency situations to maintain operational stability and minimize downtime risks for users. In the event of force majeure, we adhere to our Business Continuity Plan (BCP).

Protection from cyber threats

Proactive threat detection and rapid incident response reduce the likelihood of security breaches and ensure stable platform operation for our clients. Our cybersecurity team continuously monitors system metrics and promptly addresses suspicious activity to maintain service continuity and protect data.

Comprehensive protection at every stage of data processing

We ensure a high level of infrastructure security by combining modern encryption technologies, trusted data centers, and strict access control to data.

Data encryption

Data transmission and storage are conducted using modern encryption protocols like TLS 1.2 and above.

Physical and cloud servers

We use a combination of physical and cloud servers for reliable data storage and processing. The servers are located in secure data centers across Europe and the USA, which comply with international security standards and offer a high level of physical protection.

Information access control

In accordance with international security standards, such as ISO, we manage access to our clients' sensitive information. Only authorized personnel with specific task-related responsibilities are granted access to the relevant information.

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Ringostat: not just a communication tool, but your security partner

Our team is dedicated to ensuring your business information is protected. To achieve this, Ringostat has developed an ecosystem of measures, from employee training to system vulnerability testing.

security training

Information security training

Employees from all departments undergo information security training, including anti-phishing workshops, password management, data security education, and cyber threat response training.

testing

Penetration testing

We regularly conduct penetration testing to identify vulnerabilities in our system. This enables us to proactively detect potential threats and strengthen the security of our resources.

vulnerability assessment

Ethical vulnerability detection

We support a White Hat Bounty program that encourages ethically-minded security researchers to identify and report vulnerabilities in our systems.

Ringostat platform capabilities for secure call and message handling

Leverage the platform's ready-made solutions to ensure maximum efficiency and stability in your business communications.

Employee access control

Distributing access rights for your employees in the Ringostat system helps maintain confidentiality, prevent unauthorized actions, and manage resources efficiently.

Blocklist numbers

Automatically block calls from spammers, fraudsters, and regions you don't work with. Blacklist unwanted numbers and focus only on relevant inquiries.

Limited open directions

Set limits on the number of active lines per manager to prevent overload from fraud, malicious activity, or unexpected costs from suspicious calls.

Backup destinations

The platform automatically and seamlessly redirects calls to a backup operator in case of a failure — with no loss in quality and full activity logging in reports.

Call log

Ringostat logs all project changes, allowing clients to track user actions and reconstruct the sequence of events when needed.

Rapid technical support

Our support team is there when you need it most — responding within 2 minutes and helping you configure all security and protection features.

Customer success is our greatest pride

Ringostat is a reliable partner with always-available technical support — a level of service we truly value.

Margarita Kudrina

Marketing Specialist at KeyCRM

With our previous provider, we had to implement technical functions manually. Any time we needed to change settings, we had to wait for feedback to resolve the issue — which became a key reason for switching to a new contractor. Ringostat’s specialists independently installed and configured all the necessary functionality. Most importantly, their responsive and friendly support team provided invaluable assistance through prompt communication, helpful consultations, and effective problem-solving.

Yuriy Sbezhnev

Commercial Director at Arsenal-Center

A key advantage is the technical support. I frequently request changes, and the response is always prompt, with all issues being resolved. As a result, Ringostat fully meets our goals and needs.

Lukash Tsitritsky

Owner of OptiFeed

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Protection without office attachment

Mobility and security without compromise: work from anywhere with the Ringostat Smart Phone app

Choose any device that's convenient for you — business communications through the mobile app are secured at the same level as on a computer.

App Security

Data protection in Ringostat Smart Phone

The cross-platform Ringostat Smart Phone app complies with the international ISO/IEC 27001:2022 standards, ensuring enhanced protection for all your communications.
The comprehensive security system covers all information within the app, data transmitted during app usage, as well as cache and temporary files on devices.
Data encryption using TLS 1.2 and higher protocols minimizes the risk of sensitive information leaks, allowing your employees to use all app features both in the office and remotely.

Protection from spam calls with the Ringostat Callback widget

Secure your business communications and reduce costs associated with processing irrelevant inquiries from the website thanks to the protective features of the callback widget.

reCAPTCHA

Unlike the traditional CAPTCHA, it does not require the user to select all traffic lights or fire hydrants in a photo. The system automatically assigns a score from 0 to 1 based on the user's previous actions on the site.

Blacklist of phone numbers

You can add to the blacklist numbers that make not relevant requests, for example, if someone is trying to sell you something, prank you, etc. Before blocking a number, you can check how many times and what kind of calls you have received from it.

Order confirmation

Enable this feature to ensure that the user genuinely requested a callback and did not enter someone else's number in the form.

Integration Security

Reliable integrations with CRM and business tools

Build a powerful ecosystem for your business with Ringostat’s ready-made integrations, API, and Webhooks, and rest assured that your information is highly protected.

All integrations

Ringostat’s ready-made integrations

Leverage dozens of ready-made Ringostat integrations to automate your business processes. Data transfer between Ringostat and other systems follows the highest international security standards at every stage.

API integration connections

Configure integrations with numerous systems without being limited to pre-existing connections. Accessing Ringostat's API methods requires a unique authorization key (Auth-key), ensuring that only authorized users can access your information.

Webhook security

Use webhooks for more complex or specialized tasks. Authorization settings in Webhooks ensure that requests come only from verified sources, reducing the risk of unauthorized access. The Ringostat platform supports Basic Authentication and OAuth 2.0 protocols, providing data protection in line with modern standards.