First of all, Ringostat virtual PBX solves the global issue of providing the company with a reliable connection. You can also solve some related tasks by doing the work with calls in your company transparent, comfortable, and efficient:
- easy to manage calls: set up different call forwarding schemes, use the call queue during peak hours, set up call forwarding to specific sales reps based on user's behavior on the site before the call;
- reduce the number of missed calls: identify and eliminate the reasons for missed calls, set up notifications on missed calls by email and SMS, etc.;
- control everything that happens with calls in your company, using default or custom reports;
- automate the routine by integrating virtual PBX with your CRM system. Just in a few minutes, you can flexibly customize the integration: select triggers and conditions that will automatically create deals, contacts, and tasks;
- simplify the work of sales reps, and increase the chances for a successfully closed deal or upselling, using Ringostat Smart Phone, the virtual in-browser assistant;
- bring voice and text communication into a single window and contact clients where it is convenient for them, without switching between different systems.