Transform selective listening to hundreds of customer conversations into actionable analytics. Receive instant text transcriptions in your preferred language for every call.
Save time by reading conversation transcripts instead of spending hours listening to customer audio dialogues.
No more selective call evaluations — process all calls without exception.
AI understands 50+ languages, transcribing every conversation into the language of communication or translating it into English.
Uncover potential issues or identify promising deals by reviewing communication summaries with clients.
Call transcription allows you to quickly review the conversation text instead of listening to the whole conversation. You can click on any phrase to instantly hear it in the recording, making it easier to analyze more conversations in less time. This will also help you write high-quality follow-ups for your employees. Focus on the critical tasks, not the tedious routine.
Listening-based call analysis overlooks 90% of calls and their insights. Utilise transcription and call summaries to quickly extract critical information without delving into the specifics. Efficiently compile a list of calls needing attention and listen solely to these conversations.
Eliminate blind spots in call analysis and processing control. AI transcribes each conversation in the language of communication or translates it into English. This makes it easy for supervisors to understand the essence and quality of the call without speaking all the languages used by the company's customers.
Skimming call summaries can help you gain quick insights and spot trends, uncovering valuable information that might go unnoticed in mere listening. Leverage AI to extract hidden insights and growth opportunities for informed decision-making automatically.
Easily access conversation details within the call log and card. Streamline your work and empower your team for increased productivity.
Analyze 100% of customer conversations using your custom scenarios and checklists to address specific tasks for your business.
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AI-Assisted Call Transcription is an automated call transcription process powered by artificial intelligence. The solution converts audio recordings of phone calls into text, helping managers and employees analyse communications in a convenient way.
Ringostat's artificial intelligence understands more than 50 languages. AI transcribes calls in the original language or translates them into English. This solution greatly simplifies service and sales analysis when managers communicate with foreign customers. Managers can control communication even in languages they do not understand.
No, no training is required as the Ringostat interface is intuitive and easy to use. For example, you can search the conversation for keywords. If a certain part of the conversation requires attention, simply click on the phrase to play it back in the recording.
Call transcription is a useful service for online shops, law firms, medical and educational institutions, real estate agencies and other businesses where communication is important.The accuracy and speed of transcription makes the solution particularly valuable for analysing the work of sales departments, customer support services and call centers.
The AI Transcription service by Ringostat is a powerful tool for automatic call analysis that will help your business elevate its communication, boost sales, and enhance customer service.
AI Transcription is a technology that automatically converts conversations into text using artificial intelligence.
This speech recognition tool simplifies the work of managers and employees. There’s no need to listen to and manually analyze dozens of phone calls that can last for hours. You get a quick and accurate transcript of the communication without manual processing.
The technology is based on speech recognition and automatic transcription of conversations. After the call, or even during it, AI generates an accurate text record of the communication, allowing you to focus on data analysis.
AI Transcription supports over 50 languages, so you can easily analyze communication from your international departments, such as conversations with foreign clients and contractors. The technology is also adapted to various speech nuances, providing high accuracy in converting audio to text.
AI Transcription, like other tools of the Ringostat platform, easily integrates with other products, creating a unified system for convenience and efficiency. Thanks to the integration of AI Transcription with Ringostat IP telephony, all phone conversations will be automatically transcribed. Integration with Call Tracking will enhance reports with data on the source of the call.
It's important to note that all transcription documents can be stored in a personal account on the Ringostat platform for further analysis and use.
The AI Transcription technology significantly simplifies current business processes. Managers and employees can work more efficiently, as AI takes over routine tasks like communication analysis. Using the service simplifies quality control in sales and support departments, helping to identify issues and improve service.
Ringostat provides user training and technical support to help you set up and use the AI effectively, so you can get the most out of integrating AI Transcription service into your business processes.
