Ringostat Call Tracking

Call tracking is a technology that defines the advertising source of the call. Due to call tracking, the marketer knows exactly the effectiveness of a particular campaign and correctly allocates the advertising budget.

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What tasks does call tracking solve?

Calls turn into sales five times more often. Ringostat call tracking shows you exactly where those calls come from, so you can focus your budget on the ads that truly pay off.

Know exactly which ads drive calls
Eliminate blind spots in your analytics. Make smarter decisions with complete data — including call statistics.
Optimize your marketing spend
The most engaged clients are those who call you. Identify the ads that generate these calls and shift your budget toward proven results.
Track how managers handle inquiries
See the number of missed and targeted inquiries in call tracking reports. Use this data as clear evidence in the discussion between marketing and sales.

How does call tracking work?

Ringostat Call tracking shows the exact source of each call — from the advertising campaign down to the specific keyword. Gain a complete view of your marketing effectiveness and invest your budget only in what truly drives results.

Step 1
A client sees your ad with a phone number
This can be any type of advertisement — online or offline. For offline ads, each source is assigned a unique number (static call tracking). For online ads, each website visitor from an ad receives a unique number (dynamic call tracking).
Step 2
Your client calls the number displayed in your ad or on your website
When a client calls the number (static from offline ads or dynamic from your website), the system captures all call data and forwards it to your main number — completely invisible to the caller.
Step 3
You receive comprehensive analytics on advertising effectiveness
With call tracking, you can see the sources your clients came from, the keywords they used (for online), the pages they viewed on your site, and other important data for making data-driven decisions.

How does call tracking help businesses?

2-3 times
Increase in targeted inquiries through advertising optimization
Up to 60%
Reduction in the cost of acquiring new customers
Up to 40%
Savings in your marketing budget by avoiding ineffective advertising

Try Ringostat Call Tracking in Action

In just a few days, you’ll see which ads are driving your customers to call.

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Static and Dynamic Call Tracking

Use different types of call tracking to gather comprehensive call statistics from all advertising channels — online, offline, marketplaces, and more.

Static Call Tracking
Designed for offline ads. There is no detailed data needed in this case. It determines the efficiency up to the source level.
  • Outdoor advertising

  • Advertising on television and radio

  • Flyer advertising

  • Advertising in print publications

Dynamic Call Tracking
Designed for online ads. It defines the effectiveness up to the source, channel, campaign, and keyword level.
  • Contextual advertising

  • Banner/Display advertising

  • Social media advertising

  • Advertising in Google Shopping

Key features of call tracking — for the best results from calls

Utilize call tracking to increase the conversion of phone inquiries and close more deals with the same advertising budget.

Automatic call distribution based on user behavior

Calls are instantly directed to the right specialist depending on what the visitor viewed on the website. A call from a product category page goes straight to the responsible manager.

This boosts conversions: no transfers between departments, the client speaks to an expert right away, and the manager already knows the context.

Number substitution by geolocation

Website visitors see phone numbers with familiar local codes depending on their city or country. This removes barriers — clients are more likely to call a number that feels “their own,” without doubts about tariffs or trust issues.

Especially effective for regional customers and international markets.

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Call recordings, analytics, and AI summaries — seamlessly integrated into your CRM

You instantly see the advertising source, listen to call recordings, and check whether the call was targeted. This helps evaluate channel efficiency and manager performance.

Ringostat AI adds transcripts, summaries, and conversation scoring — all right inside your CRM.

Customer success is our greatest pride
Thanks to call tracking and Ringostat, we make our clients' marketing strategy more effective than their competitors’. This happens because our agency uses objective data about leads and their sources.
Mykola Sasov
CEO of the advertising agency Marketlab Europe

Advertising and call performance data with 97% accuracy

It is impossible to make the right decisions based on incorrect data. Therefore, one of the key tasks of call tracking is to maintain the highest accuracy of statistics.

Highlighted dynamic pools

A separate pool of numbers is assigned to each advertising channel. This ensures that even a sudden spike in traffic on one channel won’t distort the statistics of the others.

Monitoring the number of numbers

Ringostat automatically tracks traffic volumes and suggests how many numbers each pool needs. This guarantees the most accurate statistics.

Button 'Call Us'

Allows you to hide the phone number and display it only to the most interested users. This way, even with sudden traffic spikes, you get accurate statistics and save on the number of tracking numbers needed. Conversion does not decrease — proven by case studies.

Easy-to-use analytics on the effectiveness of advertising and calls

Receive clear reports on the effectiveness of your calls and advertising, and manage marketing based on real data. Eliminate guesswork with complete insights for budget optimization and sales growth.

Call Automation

Tag, segment, and prioritize calls

Ringostat automatically segments calls into main categories. You can also customize call categories and tag them manually or in a semi-automatic mode.

Automation
Personalization
Custom Reports

Basic and custom reports with 30+ parameters

Track the metrics that matter to you with Ringostat — whether through standard reports or custom ones based on your own parameters. Keep the full history of inquiries at hand, complete with detailed information about each one:

Source and channel
Advertising campaign
Keyword
Call status
Plus 25+ parameters
Call Log

Call Log

All client call recordings in one convenient place. Access detailed information about each call, use flexible filters, and listen instantly — for better control, analytics, and improved sales team performance.

Call recordings
Call Content

Enhance your analytics with call data

Get comprehensive data to clearly identify which advertising truly works — instead of wasting budget and sales team resources.

Connect Ringostat call tracking in a few simple steps:

Discuss your tasks with an expert

Connect call tracking and select phone numbers

Customize easily to meet your goals

Get results!

Start
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Ringostat Client Cases

What results do our clients achieve after connecting Ringostat call tracking

Reduction in lead cost by 30%

Results of connecting Ringostat call tracking
What problems needed to be solved?
  • Without call tracking, the company could not accurately determine which advertising channels were generating calls.
  • The lack of precise data on advertising effectiveness led to inefficient budget use.
  • Loss of potential clients: Without CRM call integration, some inquiries remained unprocessed.
Results of implementing Ringostat:
  • Reduction in lead cost by 30%: Thanks to call tracking, the company was able to optimize advertising campaigns by focusing on the most effective customer acquisition channels.
  • Increase in calls by 45%: Optimizing advertising with call tracking data increased the number of inquiries from potential clients.
  • Improved inquiry processing: With calls integrated into the CRM, leads and deals are created automatically — ensuring every client inquiry is handled quickly and efficiently.

126% increase in calls from advertising

Results of connecting Ringostat call tracking
What problems needed to be solved?
  • Inability to track call sources made complicating the optimization of marketing expenses.
  • High cost of customer acquisition.
  • Lack of control over team performance and service quality.
Results of implementing Ringostat:
  • Increase in the number of calls by 126%. Call tracking allowed the identification of effective advertising channels, leading to a significant increase in inquiries.
  • Thanks to call analytics, the company was able to reallocate the budget to the most effective channels, reducing the cost of customer acquisition.
  • Call recordings and analytics allowed management to monitor managers' performance and implement measures to improve service.

Increase in the number of processed applications by 25%

Results of connecting Ringostat call tracking
What problems needed to be solved?
  • The company had several websites but could not accurately determine from which one each call was coming.
  • The absence of automatic transfer of call data to the CRM led to the loss of potential clients and complicated the processing of applications.
  • Without process automation, managers spent more time handling inquiries, which reduced the overall efficiency of the sales department.
Results of implementing Ringostat:
  • Call tracking allowed for the quick adjustment of advertising expenses, focusing on the number of inquiries, conversion rates, and profit from applications.
  • Thanks to the integration of Ringostat with the CRM, the company was able to increase the number of processed applications by 25%.
  • Automatic creation of leads and deals improved manager efficiency and reduced the time spent on processing inquiries.

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Customers from 33 countries already use Ringostat. Join them!

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Do you have questions? Check them below

If you don't find an answer to your question, please, fill free to contact us

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How to understand whether I need call tracking?

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You need to answer two simple questions: do you launch paid ads and whether your customers call the company? If both answers are "Yes", then call tracking is definitely needed. Even if only 1% of users call you, they may be the most paying customers with the highest average check. Call tracking will show you the campaigns and keywords that brought them, so that you can further focus on this particular ad and scale its effect.

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What is the difference between Ringostat call tracking and analogs?

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In general, all call tracking systems are required for the same task — they track advertising sources of calls. The only difference is how well they do it: how accurate and diverse data they provide, what additional capabilities they offer, and how deeply they can dive into analytics.

Here are some peculiarities of Ringostat:

  • High accuracy of statistics — over 97%;
  • Flexibility — the service easily adjusts to the individual tasks of any business;
  • Wide reporting. Ringostat has a set of basic reports for users who don't need to dive deep into data. Those who work with data more professionally can create any custom reports based on more than 30 parameters;
  • A number of additional features. Ringostat is an ecosystem of products that allows not only to maximize the benefits of analytics but also boost the sales department to get more sales with the same advertising budget;
  • Ringostat is a technology partner of Google Analytics. The only one among similar services in Eastern Europe.
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Do I have to pay for the call tracking right after the connection?

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No. Ringostat has a two weeks trial. During this time, you can use the service for free. This period is enough to test the capabilities of the service and even get the first results. Thus, you pay for Ringostat only when you make sure that it suits you and your business.

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Why do I need call tracking integrations with other services?

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Ringostat itself is quite a powerful product. But integrations with other systems and services make it even stronger. It's like when you have the latest model of a smartphone, for sure, it's cool, but installed apps open up new possibilities for you.

For example, flexible integration with CRM systems allows you to automate the manual actions of sales reps — deals, contacts, and tasks will be created automatically by the fact of a call. Integration with the CRM and advertising accounts — instantly compare spendings on a particular ad channel and the profit that it brought due to the reports of end-to-end analytics. Moreover, if you have these integrations configured, you can manage bids for paid advertising without leaving your Ringostat account.

Now Ringostat has more than 30 ready-made integrations, created by our specialists, with the most popular CRM systems, analytics systems, advertising accounts, CMS, and other systems. You can read more about them in the "Integrations" section. You can also create more than a hundred integrations yourself in a few clicks, by using special connectors, or you can use the API and webhooks.

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What are the benefits of using Ringostat's Call Tracking for business?

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The purpose of call tracking is to identify which advertisements are generating phone calls from potential customers interested in making a purchase. Ringostat’s call tracking can determine with 97% accuracy the advertising source, campaign, or keyword that led to a phone call.

Call tracking main functionality

Call tracking software features:

  • Tracking the advertising source that generates phone calls from interested users.
  • Sales department control through call logs and recordings of phone conversations.
  • Transfer of call data to other systems and platforms.

How does Ringostat Call Tracking work?

There are two types of call tracking that differ in their operating principles.

  1. Static call tracking is designed for offline advertising: publications in newspapers, advertisements in transport, business cards, etc. It determines the origin of the call down to the source. each advertising source is assigned a unique phone number, and calls to these numbers help assess the effectiveness of the advertisement.
  2. Dynamic call tracking is designed for online ads and can pinpoint the origin of a call down to a specific keyword. It operates on the principle of number substitution on the website, where the displayed phone number is replaced based on the user’s transition source. This provides accurate statistics on call-generating ads.

How to connect CallTracking?

Contact Ringostat experts for consultation and assistance with installing the phone number substitution code on your website. Note that the first two weeks of using the Ringostat call tracking service are free. The trial period allows you to assess the technology's effectiveness for your business.

Call tracking usage benefits

  1. Increased effectiveness of advertising campaigns. By identifying which ads bring you valuable phone calls, you can adjust your marketing strategy to drive even more conversions.
  2. Optimized advertising costs. Invest in advertising that generates phone calls from interested users.
  3. Improved customer service quality. Listen to call recordings and view call log reports to assess your team's performance. Improve processes and enhance service.

Integration with CRM

Ringostat Call Tracking integrates effortlessly with numerous CRM systems. This means your call data will automatically sync with your CRM, building a complete communication history for each customer.

Benefits of using Ringostat Call Tracking

  1. Setup and Management. Ringostat Call Tracking is highly customizable to fit the unique needs of your business. Most settings can be adjusted independently within the client account.
  2. Integration. Connect call tracking with analytics systems, advertising accounts, CRM, and other platforms for instant transfer of call data.
  3. Technical Support. The average response time of our technical support specialists is 1.15 minutes, and 95% of our users rate the quality of support as "Excellent" or "Good."
  4. Training and consultations. We'll assist you in learning how to use call tracking and call data analysis to maximize its benefits.
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There was no answer to my question.

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Delaney from Ringostat
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Delaney is in touch...