KeepinCRM and Ringostat integration allows to:
Put call processing on stream
KeepinCRM — a Ukrainian system specifically designed for small and medium businesses. In addition to CRM, it includes solutions for managing a warehouse, documents, finances, documents, SMS-mailing, etc.
The integration of Ringostat and KeepinCRM saves the department from routine processes that can be easily automated. After an incoming call from a client, a deal and lead are created in the system immediately. And when the call ends, a push notification will appear, allowing you to quickly move to a lead/deal.
Analyze and store customer communication history
Each deal has all the calls on it attached to it. If a manager missed a call - this will also be recorded in the CRM. Thus the sales manager can easily understand how the work on the deal is progressing, and whether the employee ignores the customer calls. If you listen to audio recordings of calls that are transmitted to the CRM, you can understand how the manager communicates with the client. It will also help to establish the true reason for losing a deal, and whether the employee is at fault.
