Manage calls and move to CRM deals from the calling app in just one click.
Calls, messages, and information about customers who call you — all in one app.
Valuable insights for cross-selling and upselling.
Communicate with customers in the way that suits you best.Desktop and mobile versions of the app are available.
One app combines calls, messages, and valuable information. Bring together crystal-clear voice and text communication with your customers. No need to switch between windows or tabs, and no need to pay extra for multiple tools.
Ringostat Smart Phone is powered by Ringostat cloud business telephony and enables teams to make and receive calls using company phone numbers through the app on any device. The system provides call routing, call recording, and call history storage — all within a single interface.
You can see active calls, team availability, and customer interest at the moment of contact.
Use a convenient call log that can be customized to fit your needs. Get detailed call information: call duration, waiting time, missed calls, call recordings, and monitor active calls and manager availability in real time.
See visitors who have previously interacted with your company and are currently on your website. Ringostat Smart Phone allows you to immediately call the customer based on their current interest and start the conversation at the most effective moment.
call history and interactions with the company
source and channel of the customer inquiry
advertising campaign, ad group, and keyword
viewed pages and customer behavior on the website
number and duration of sessions
Ringostat Smart Phone easily integrates with your existing CRM system. Don’t waste your team’s time copying phone numbers and data into the CRM — everything is logged automatically.
Make and receive calls directly from your website or CRM — no copying numbers or manual dialing. Jump to the desired deal in the CRM and view customer data during the call. All of this can be done in a single click.
Use automatic dialing — Ringostat Power Dialer. This powerful tool automatically dials numbers one after another, eliminating the need for managers to search for the next contact in the database and dial manually, saving your team’s time and accelerating outreach.
Ringostat Smart Phone is available in all Ringostat IP telephony plans. Make and receive calls and work with CRM data in one app — without switching between services, from your Mac, PC, or mobile device.
Get absolutely new customer experience working on calls with a very comfy application.
Just transfer the call directly to another employee. Or contact the employee first and then transfer the call.
Dial any phone number on the web with a single click. Make calls instantly to boost your team's productivity.
When an incoming call comes in, we will automatically alert you with a notification to instantly know who is calling.
Send your customers messages about the final order sum, delivery date, etc.
Receive and operate incoming requests from customers via messengers. Communicate with customers in channels they prefer.
See users who are currently on your site and have previously called you. Call them right now. It will cause a wow effect and increase the possibility of a purchase.
See more context behind every inbound call via data about customers’ behavior. It will let you sell more.
See the results customers achieve with Ringostat
I rate Ringostat Smart Phone positively. Compared to our previous solution, we see significant improvements in call management. The Ringostat app simplifies working with calls thanks to its intuitive interface. With it, we can quickly and efficiently receive and make calls. The solution allows the team to focus on customer service quality rather than the technical aspects of call handling.
With virtual telephony, we could have everything in one place: statistics, data about missed calls, and the ability to manage call flow. We were interested in ease of use and accessibility for an employee wherever they were. I also wanted to be sure that phone calls were happening, and the team was making sure there wasn’t a single customer who couldn’t get through.
Certainly, the Ringostat app makes a manager's job easier. There's no need to copy a phone number to make a call or write a brief report on the call, as the conversation recording is automatically logged in the CRM. This increases the number of contacts a manager can handle and improves overall performance.
Book an online demo to see just how convenient and easy to use Ringostat Smart Phone is.
If you do not find the answer to your question, please contact us
Ringostat Smart Phone is a call application that allows you to communicate with customers as comfortably as possible and create a single entry point for all incoming leads. In fact, it is a "smart" virtual assistant for a sales manager, which allows you to:
1. Accept and make calls directly in the browser.
2. Make calls from any browser page or deal card in the CRM.
3. Comfy calls processing: put on hold, turn off the microphone, and make attended and blind call transfer.
4. In one click, go to contact or deal card in the CRM.
5. Send SMS right from the browser — during the conversation or just after it.
6. Valuable insights on a calling customer: what is the key request that brought him, how often he visits your site, which pages he has viewed, etc.
While marketers and business owners are racking their brains about their potential buyers, Ringostat Smart Phone shows it in real-time. Knowing what kind of customer is calling and what he wants - you are more likely to be able to close the deal.
Ringostat Smart Phone is needed for all companies whose clients call or write in messengers. The application allows you to significantly simplify such communication and make it more comfortable. It is much more convenient and faster to process all incoming calls in a single window, without switching between the program for calls and all corporate messengers. Besides, Ringostat Smart Phone allows you to solve many other tasks to improve the efficiency of the sales department:
1. Save time and optimize processes;
2. Increase the likelihood of a sale and the average check;
3. Increase and maintain a high level of customer loyalty;
4. Significantly reduce the number of missed calls and response time.
Read more about what tasks and how exactly Ringostat Smart Phone solves in an article on our blog.
Integration with a CRM system opens up many additional opportunities for comfortable work and saving time. Even before answering the call, you will see who is calling you and will be able to call the client immediately by name. You can also go to a contact or deal in CRM with one click, right during the call. You don't need to open CRM and waste time looking for the right deal to refresh your memory or add new information.
Ringostat Smart Phone has a multi widget for a website that allows customers to write to you in a messenger that is convenient for them, and you can see it all in a single window. Everything works very simply:
1. You connect the messengers you need to Ringostat Smart Phone (now Viber, Telegram and Facebook Messenger are available for connection)
2. They will be displayed on your website in the messenger selection widget. Everything connects very easily in a few minutes;
3. The client sees a multi widget on your website, chooses a convenient messenger for himself, and writes to you through it;
4. You can see all such messages in a single window of Ringostat Smart Phone.
Of course. The client does not have to go to your site to write you a message - he can do it directly through the messenger or a page on the social network. The manager will see all messages in the Ringostat Smart Phone interface.
All messages are displayed in the extension in the order they are received. At the same time, the manager does not see the message itself until he takes it to work. Thus, managers will process messages in the order of the queue, without choosing more "convenient" or beneficial for themselves.
Ringostat Insights will help the manager to understand who is calling and why even before answering the call. The manager will see which ad the client came from and for which keyword, how often he visiting the website, and which pages he viewed. This will allow you to better understand the client's need to satisfy it and make a sale, as well as make a competent upsell.
For example, a customer turns to an electronics store for advice on choosing a mobile phone. The manager sees which models the client has already looked at on the website and notices that he also viewed pages with headphones. Thus, the manager already knows which models and in which price segment the user is interested. And he can also mention in a conversation about the headphones that the client was looking at and offer favorable conditions for their purchase.
The Ringostat Smart Phone app, available for both computer and mobile devices, enables you to make calls and send messages using virtual telephony and the Internet without needing any special equipment.
The app serves as a powerful assistant for sales managers, enhancing productivity for both individual employees and entire teams.
The Ringostat Smart Phone app includes several key sections:
Additionally, the app provides valuable insights about your contacts, such as their time spent on your site, top viewed pages, and geolocation. If integrated with Call Tracking, it also shows the advertising source of the call down to the specific keyword. This helps the manager make communication more effective.
Ringostat virtual telephony integrates seamlessly with your CRM system, enabling automatic data exchange. For instance, during a call, the app displays the caller’s name as saved in your CRM before you even answer. You can also access the customer’s profile directly from the app with a single click.
Ringostat’s virtual telephony ensures high-quality, clear voice sound during calls through the Smart Phone app. Even during mass power outages, Ringostat users stay connected.
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