Callback

Boost the calls from website visitors using a callback widget

How does it work?

The сallback widget is an automated service which allows website visitors to order the call from a manager. It shows up in two cases:

  • Visitor clicks on the callback button on the website.
  • Client interacts with the website for some time.

Choose the design and web page location for the callback widget. The widget looks like an organic part of the website and reveals itself at the appropriate moment.

How does it work?
Increase customer loyalty

Increase customer loyalty

The experience of Ringostat users shows that the callback widget helps boost the number of calls by 48%. Most customers don’t want to look for company contacts and wait on hold for a long time. They don’t like to spend money on the call. Therefore, clients want a manager to call them. The callback widget resolves these issues. Competent managers call customers back as fast as possible. Your customers are pleasantly surprised by quick responce.

Learn about which advertising makes your phone ring

Ringostat Call tracking is an analytics tool. You may see statistics in the call log or custom reports. It displays where customers who ordered callback are coming from. The graph shows the number of calls via the callback. So if you know how advertising contributes to calls from the website you can make data-driven decisions.

Learn about which advertising makes your phone ring
Callback widget suits a website’s design

Callback widget suits a website’s design

You are free to choose:

  • The color and form of this button.
  • Unique text.
  • Advanced options. For example, you can disable the callback widget on the purchase page.
  • Automatic processing of completed forms via the Callback API. For example, a website visitor fills in a simple online-form about the product. This action makes the callback work. The call is made to the customer and manager at the same time. It provides the opportunity to contact the client in time.