Vitrual PBX 2.0

Get a tool that helps drive sales

Virtual PBX 2.0: provide your office with a reliable connection quickly

  • Connects in one day. Ringostat thoughtful technical support helps you promptly adjust Virtual PBX..
  • No need to buy any expensive equipment. All you need is a computer, a headset with a microphone and an internet connection.
  • You get a reliable connection with Ringostat PBX. If a provider has any difficulties, calls will be forwarded via the backup lines.

Virtual PBX 2.0: provide your office with a reliable connection quickly
Three key features of Virtual PBX 2.0:

Three key features of Virtual PBX 2.0:

  • Flexibility. Inbound and outbound connections can be flexibly customized to your business needs. Set rules by which numbers/providers will make outbound calls. Configure different call forwarding schemes in the PBX for business hours and weekends.
  • Ease of use. Make and receive calls directly in your browser via the comfy extension Ringostat Smart Phone. The intuitive design will make telephony usage enjoyable as well as it will save the time of employees.
  • Valuable insights for sales managers. Anticipate customer needs with Ringostat Insider. When you get a call, the extension will show who is calling, what brought the customer to your site and what are his interests.

Ringostat Smart Phone: intelligent phone right in Google Chrome

  • Accept calls even when your browser is minimized. Push notifications will inform you of inbound calls.
  • Make calls in one click. Simply click any phone number listed on a website, and Ringostat Smart Phone will automatically make the call.
  • Get quick access to the last 20 calls you’ve made.
  • Blind call transfer. Transfer calls to different employees — to landlines, cell phones, internal extensions, etc.
  • Attended call transfer. Contact a colleague before transferring a call. Meanwhile, the customer will hear pleasant hold music. Connect customers with the sales rep only when your colleague is ready to answer.

Ringostat Smart Phone: intelligent phone right in Google Chrome
Access to CRM with one click

Access to CRM with one click

If you set up integration with CRM, communication with the client and processing of applications will be even more convenient.

  • Address the client by name at once. Ringostat Smart Phone automatically drives customers’ names directly from your CRM.
  • Open the deal or contact in one click if an existing customer calls you.
  • Work in one window. No need to switch between different systems — Ringostat Smart Phone is placed conveniently on your screen so it doesn’t interfere with your work in the CRM system.

Send messages directly from the extension

Do you need to send an invoice number, office address or payment details? Do it right in Ringostat Smart Phone.

  • Send messages* during calls. No need to enter the client’s number — the extension makes it easy to send messages to your interlocutors.
  • Send messages after calls. It’s as easy as using a smartphone.
  • * You’ll need to set up Infobip integration to send messages.

Send messages directly from the extension
Ringostat Insider: Get valuable insights and increase your chances of selling

Ringostat Insider: Get valuable insights and increase your chances of selling

Ringostat Insider is an analytical assistant that helps to “read the mind” of a client. You will see the data on the caller right at the time of inbound call:

  • Top 5 pages of your site that the client visited, and how much time was spent on each. You can understand the interests of the user.
  • The page on which the user is now. So you will know in advance what the buyer will ask.
  • Advertising that has led to the call — source, channel, campaign, etc.
  • History and the number of previous calls and client sessions.
  • The client device and his location accurate to the city.

Ringostat Insider will predict when the user is the most interested in the purchase

  • Call the most fascinated customers — the ones who have requested you and who are on the website at the moment.
  • You will see a phone number, date of the last call, number of viewed pages and the one where user is right now.
  • Be proactive — don’t wait for a call from a customer but call him on your own and offer what he needs right here and now. This will cause a wow-effect and increase the probability of a closed deal.
  • Convert leads that are already presented in your sales funnel — save time on attracting new ones.

Ringostat Insider will predict when the user is the most interested in the purchase
Stay up to date with how employees are working

Stay up to date with how employees are working

  • Monitor call processing by setting up call transfer to your number for unanswered calls. Use emailed reports and notifications to learn about missed calls.
  • Create intuitive reports, using up to 32 parameters, or use default reports.
  • Discover the work of your sales rep: how long last their conversations with customers, how long their customers wait on hold, the percentage of calls that they miss, etc.
  • Increase productivity by using audio recordings of calls to instruct and train employees.

Flexible settings for inbound calls

  • Distribute inbound calls to sales reps. Don’t make your customers wait — transfer calls to employees who are free.
  • Connect phone numbers from any city: clients are more likely to call if they see a local number. You can also connect your own numbers in SIP-format to virtual PBX.
  • Set up a multi-level voice menu. The buyer will be able to connect easily to the department he needs.
  • Record messages for clients to hear when they call, instead of the standard beeps. Or use prepared professional recordings that are available in the system.

Flexible settings for inbound calls
Flexible settings for outbound calls

Flexible settings for outbound calls

  • Choose the number that the customers will see when your sales reps call them.
  • Specify the number that is shown to customers when sales reps call a specific country or country + operator.
  • Use security features: prohibit outbound calls from a particular SIP account, limit the number of lines open simultaneously.