E-commerce Solution

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E-commerce Solution is already used by our customers:

E-commerce Solution уже використовують наші клієнти:

e-commerce solution

Case: Ringostat telephony for Maxi.az – one of the top online stores in Azerbaijan

Client: online store

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What problems needed to be solved?

To provide business with quality telephony and uniform load between operators.
Analyze various KPI's of the sales department.
Automate the sales process and unload operators.

Which Ringostat products were integrated in this case?

Business Phone. To solve the problem of poor quality communication and recording of employee conversations.
Ringostat Smart Phone. For making, receiving calls and automating routine processes.

What chips were used to achieve the goals?

Thanks to Ringostat telephony, the client solved the main problem – improving the quality of communication.
The client was able to monitor the work of operators using audio recordings of calls and Ringostat reports.
Convenient reception / making calls, transition to CRM in one click, with the help of Ringostat Smart Phone routine processes were optimized.