OneBox and Ringostat integration

Automate sales department and reduce the number of missed calls.

Benefits of integration:

1
Display call history. Ringostat automatically transfers data on calls such as call status, call length, call recording to “Events” in OneBox.
2
Transfer data on calls to CRM. When receiving a phone call from a client, you can set up pop-up message with the opportunity to create a contact.
3
Track sales department and improve the level of service. Listen to call recording in the CRM interface.

OneBox and Ringostat integration allows to:

Automate workflow.

OneBox is a platform that helps companies better understand needs of customers. When receiving a phone call from a client, you can set up pop-up message with the opportunity to create a contact. That allows to save managers’ time and reduce human errors. Thus, you may avoid the situations when managers make mistakes or forget to save contacts. After the conversation the phone number of the caller, call destination, call length, call recording and call identifier are transferred from call tracking service to CRM system.

Increase the performance of sales department.

Call history and call recording are transferred to OneBox. Evaluate the managers’ performance by listening to calls in CRM interface. Analyze call history and status (answered, missed etc). Call back clients who didn’t get the answer on time.

How OneBox and Ringostat integration works

Enable integration

Automatically send call data from Ringostat

Analyze calls in OneBox

How to set up integration